Introduction:

Ombak Dive Resort is wholly owned by Ombak Travel & Tour Sdn Bhd (939501-V)s committed to protecting the privacy and personal information of our guests and customers. Safeguarding guests personal information is our utmost importance, and we are dedicated to ensureing its security and confidentiality. This privacy policy elucidates the methods by which we gather, utilize, store, and disclose your personal data.

Types of Personal Information Collected:

Ombak Dive Resort collects personal information when you make a reservation, check-in, or use our services. This may include, but is not limited to: your name, address, email address, telephone number, payment information, and any other information necessary to provide you with the best possible experience while staying at the resort. We may also collect information about your travel preferences, dietary restrictions, and other relevant information to better serve you during your stay.

Use of Personal Information:

Ombak Dive Resort uses the personal information we collect for the following purposes:
  • To process your reservation or purchase
  • To provide you with the services and amenities offered at the resort
  • To send you promotional offers and special events related to the resort
  • To improve our services and offerings
  • To meet legal and regulatory requirements

Storage and Sharing of Personal Information:

Ombak Dive Resort will store your personal information in a secure database and only share it with third-party service providers as necessary for the purposes outlined above. For example, we may share your personal information with payment processing companies in order to process your payment for your stay. We take all reasonable measures to ensure the security of your personal information, but we cannot guarantee that unauthorized third parties will not access it.

Access to Personal Information:

You have the right to access the personal information we have collected about you and make changes as needed. If you wish to access your

Personal information, please contact us at:

Address : Kuala Lumpur Office
No 32-2 Jalan Metro Wangsa
Seksyen 2 53300 Wangsa Maju
Kuala Lumpur
T +603 4143 8414 / +603 4149 3414
F +603 4143 5414
E reservations@ombakdiveresort.com

Data Retention:

Ombak Dive Resort will retain your personal information for as long as necessary to provide you with the services you have requested or as required by law. After that, we will securely delete or destroy your personal information.

Changes to Privacy Policy:

Ombak Dive Resort may update this privacy policy from time to time to reflect changes in the resort or changes in privacy laws. We encourage you to review this policy periodically to stay informed of our privacy practices.

Acceptance of Privacy Policy:

By using the services offered at Ombak Dive Resort wholly owned by Ombak Travel & Tour Sdn Bhd (939501-V), you are accepting the terms outlined in this privacy policy. If you do not agree with this policy, please restrain from engaging with our service.

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