Booking Confirmation

50% Deposit is needed to confirm the booking.
Full payment is to be settled 7 days before check-in date.

Payment:

Full payment must be made at least 7 days prior to the check-in date.

In case of cancellation, please refer to our cancellation policy.

Cancellation Policy:

  • No cancellation 7 days before
  • 50% refund 10 days before
  • Free cancellation 14 days before

Arrival and Departure:

Check-in time is 3PM and check-out time is 11.30 AM
Please inform us if you require an early check-in or late check-out.

Room Deposit:

RM100 room deposit for each room will be collected upon check in.
Full amount will be refunded upon check out if there is no damage occurring during the whole stay.

Tourism Tax :

A tourism tax of RM10 per room per night will be collected upon Check-In for all of our International Guests.

Boat Ticket Booking :

Please confirm your arrival time at Kuala Besut Jetty at least 3 days before arrival date
Boat tickets can be collected at the Seven Seas Office Located at No. 2B, Bangunan 2 Tingkat MDB, 22300, Kuala Besut.

Responsibility:

OMBAK DIVE RESORT  shall not be held responsible for any loss or damage to your property during your stay.

Liability:

OMBAK DIVE RESORT shall not be liable for any inconvenience, loss, damage, injury or death caused by events beyond our control, including but not limited to acts of nature, war, civil disturbance, government intervention, strikes, or failure of public utilities.

Disclaimer:

OMBAK DIVE RESORTreserves the right to modify these terms and conditions at any time without prior notice.

Governing Law:

These terms and conditions shall be governed by and construed in accordance with the laws of Malaysia

By making a booking, you confirm that you have read and agree with to these terms and conditions.

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